HOW TO MAKE A RETURN ?

You can request a return of the product(s) within 5 days from the date of delivery in case you are not satisfied with the purchase. 

Returns will only be accepted if the customer received the incorrect size or product(s), or if the received product(s) was/were damaged in any way.

In addition, the product returned should be in the exact condition as it was sent, along with all the labels/tags. Return will not be accepted if the product tags/printing label are removed or missing.

Customer has to self-ship the product(s) through a reliable courier to our warehouse location, only when the return request gets approved by our return centre via email.

HOW TO RAISE A RETURN REQUEST ?

• You can click here to raise a return request for your order
• Submit the required details in the empty fields
• Follow the instructions and select the items you would want to return
• A confirmation email would be shared once the return request is approved 

EXCHANGING FOR SOMETHING ELSE ?

In case of an exchange, you are also allowed to choose a different product. If the value of the replacement product exceeds that of the previously purchased product, you can pay just the difference amount.

REFUNDS FOR DISCOUNTED/SALE ITEMS
In case of orders placed from sale items or with discount is returned then that order is only eligible for exchange, refund will not be applicable.

REFUNDS FOR NEW ARRIVALS ITEMS

You, as a Buyer who has already made a prepaid payment of the order on our platform, shall be entitled to claim a full refund of the transaction price in case you do not receive the delivery of the order. 

Please note that sometimes response may take longer than usual. We'll try to get back to you within 24-72 working hours. We will always respond as soon as possible.

IMPORTANT NOTE: Items Bought From SALE Collection Will Not Be Refunded.